Folly of rewarding A while Hoping for B
We have to be really careful about what we hope for and what are we rewarding as a team.
Look at the scenario below.
EXPECTING:
• Long-term growth
• Teamwork
• Stretch goals
• Total quality
• Innovative thinking and risk-taking
• Candor; surfacing bad news early
So, it is really important to reward the team members basis the following.
• Recognize the rewards people value!
• Communicate!
• Strive for equity in the long term!
How do we address the Folly A/B
Understand what behaviours you are rewarding!
Reward systems should reinforce desired behaviours!
Alter the reward system!
More importantly, we should avoid a scenario for any team member where “A single mistake for
which team member being blamed can offset many successes and result in him/her being labelled and
limited in future assignments and promotions”
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